Clinical Application Specialist - Israel

ART MEDICAL is a well-funded medical startup transforming ICU care through advanced technology and innovation. Our smART+™ platform is an intelligent, sensor-based solution that optimizes nutrition delivery while reducing the risks of ventilator-associated pneumonia and malnutrition. Supported by clinical trials, we are setting a new standard in critical care by achieving nearly 100% feeding efficiency and reducing ICU stays by an average of 3.3 days.

As a Clinical Application Specialist, you will work collaboratively with field sales, project management, and field service to provide clinical expertise during pre-sale, installation, and post-sale activities.
The objective is to achieve a mutually beneficial relationship with physicians, site staff, key administration, and other personnel, as well as hospital executives, to grow and develop sales and outreach.

Role & Responsibilities

• Lead and assist in developing training materials.
• Provide on-site and /or remote guidance and support, including pre/post/OJT education, in regard to clinical, technical, operational, and effective and optimal usage of our system to hospital staff.
• Support the hospital staff in adapting their workflow and standard of care to meet the new functionality of our system
• Document voice-of-the-customer and post-marketing feedback to product management in order to improve the product: human factors, usability, and functionality, per regulatory requirements and company SOPs.

Requirements

• A registered nurse’s education is a big advantage or a medical student with at least 5 years of clinical experience
• 3+ years of nursing experience in critical care required or Clinical Application Specialist in the medical device industry.
• Experienced user in PowerPoint, Excel and Word required.
• Ability to manage multiple, complex priorities within demanding timeframes. Strong project management skills.
• Highly developed relationship-building skills, and strong presentation and communication skills.
• Experience working positively and productively in a team environment. Highly collaborative.
• Native or bilingual proficiency in English.
• Flexibility to work unconventional hours, including 24/7 shifts.
• Ability to travel both domestically and internationally to provide onsite support.